Terms and Conditions

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As the operation of Boat Baltimore necessitates careful coordination of the number of passengers, renters, boats, and/or staff, we ask that you let us know immediately should you need to change your reservation for any reason. If possible, please notify us by both phone and email. Doing so ensures that your notification is received in a timely manner and that we have a record of it so that we can apply the cancellation policy accurately. We will send you an email confirmation of your cancellation. If you wish to reschedule, every effort will be made to reschedule your reservation on a space or vessel available basis.  

*WE SAIL RAIN OR SHINE!*  

CANCELLATION OR DELAY OF CHATER OR RENTAL BY BOAT BALTIMORE: 

Boat Baltimore reserves the right to cancel or delay any reservation due to weather, boat, or staff issues. If a charter or vessel rental is canceled by us, arrangements will be made to reschedule the charter or vessel rental upon availability or issue credits to be used by the guest at a later date.  Credits will be issued in monetary value.  

Cancellations by Boat Baltimore can happen up to one-hour prior to the reservation on the day of the reservation, depending on the conditions and/or reasons as deemed reasonable by Boat Baltimore.  

CANCELLATION/RESCHEDULING BY GUEST/RENTER: 

In order to receive a refund for rescheduling or canceling by the intended passenger(s) or renter(s) on a chartered or rented vessel, notice must be given in writing or by telephone to Boat Baltimore by the intended guest(s) or renter(s) no later than 48-hours prior to the scheduled departure of the charter or start time of the rental. If a charter or vessel rental is canceled by the guest(s) or renter(s) prior to the 48-hour period, a full refund will be issued, less a $15 service fee per passenger per charter, or $50 service fee per vessel rental. Rescheduling is based upon availability and the discretion of Boat Baltimore.